Effective date: October 31, 2026
We respect your privacy. This policy describes information we collect when you visit our website, contact us, or arrange transportation. It also describes how to contact us about your information.
Information we collect
When you make an inquiry or reservation, we may receive your name, telephone number, email address, pickup and drop-off locations, travel dates, flight details, passenger count, and optional service requests. You may also provide information during telephone or email communications.
Our website and hosting services may process technical information such as your IP address, browser type, device information, visited pages, and referral information.
How we use information
We use information to answer inquiries, arrange and provide rides, coordinate flight arrivals and pickup details, manage bookings, communicate updates, provide customer service, protect the website, maintain business records, and understand website performance.
Scheduling and payments
We use Acuity Scheduling, a Squarespace service, for online reservations. Booking information submitted in its embedded scheduler is handled through that provider. If online payments are offered, the applicable payment processor may collect payment details according to its own privacy practices. Please review Squarespace's privacy policy.
Contact forms
Information submitted through a website contact form may be processed by a form-service provider and forwarded to us so we can respond. We use inquiry information for the purpose of handling your request.
Analytics, cookies, and embedded services
We use Google Analytics 4 to understand how visitors use the website. Google and other embedded services, including the Acuity booking interface, may use cookies or similar technologies. The website may offer consent choices managed through iubenda. You can also manage browser cookies through your browser settings. For more information about Google's data practices, see Google's privacy policy.
When information is shared
We share information with service providers when reasonably needed to operate our business, such as website hosting (GoDaddy), scheduling (Squarespace/Acuity), analytics (Google), contact forms, and applicable payment services. We may also disclose information when legally required or needed to protect our rights. We do not sell customer contact lists to data brokers.
Retention and security
We retain information for as long as reasonably needed to serve customers, maintain records, handle disputes, or meet legal obligations. We use reasonable safeguards, but internet transmission and electronic storage cannot be guaranteed completely secure.
Your privacy choices
You may contact us to ask about information we maintain about you or request correction or deletion, subject to applicable legal and recordkeeping requirements. Rights may vary depending on where you live.
Children
Our booking services are intended for adults. A parent or responsible adult may supply details about minor passengers when arranging transportation. We do not knowingly solicit personal information directly from children under 13 through this website.
External websites
Links to review platforms, attractions, scheduling services, and other third parties lead to services with their own privacy policies and practices.
Changes to this policy
We may update this policy as our services or technology change. We will post a new effective date when we do.
Contact us
ABB Transportation · Pensacola, Florida
Phone: (850) 393-5060
Email: abbtransportationgb@gmail.com
Website: abbtransportation.com
This policy should be reviewed against ABB Transportation's actual booking, payment, form, and analytics configuration. A privacy policy alone does not implement cookie consent.